1. Service provider
NoteGrovesFourth Floor, 12 Baldwin Street, Bristol, BS1 1SE
United Kingdom
hello@notegroves.com
2. Nature of the product
NoteGroves is an educational product supplied as recorded video lessons. Purchase grants you access to the programme materials. Nothing within the programme constitutes legal, financial or tax advice.
3. No guarantee of results
Purchase of the programme carries no guarantee of any commercial, financial or professional outcome. Results depend on individual effort, competence and prevailing market conditions. See our earnings disclaimer.
4. Payments and access
Full access terms, pricing and payment arrangements are presented during the enrolment process. Payments may be handled by an external payment services provider. This website does not process payment card data directly.
5. Refunds and your right to cancel
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, UK consumers generally have a 14 day cooling off period from the date the contract is entered into, during which you may cancel without giving a reason. However, because this course is digital content supplied on an intangible medium and access begins as soon as you purchase it, your right to cancel may end once you have expressly agreed to immediate access to the course and acknowledged that you thereby lose your right to cancel, in line with the exceptions to the cancellation right set out in those Regulations. This acknowledgement is collected explicitly during the purchase process. Nothing in this clause affects your statutory rights under the Consumer Rights Act 2015, including your right to digital content that is of satisfactory quality, fit for purpose and as described. For any refund query, please contact us through the contact page.
6. Intellectual property rights
All materials supplied as part of the programme remain the property of NoteGroves or its licensors. Reproduction, distribution or resale of those materials without prior written consent is prohibited.
7. Limitation of liability
To the fullest extent permitted by law, the liability of NoteGroves is limited to the value of the product purchased. The company accepts no liability for indirect losses arising from use of the programme or from any inability to complete it. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded or limited under English law.
8. Governing law
These terms and conditions are governed by the law of England and Wales. If you are a consumer, this does not deprive you of the protection afforded by any mandatory provisions of the law of the country in which you are resident. Any dispute will be subject to the non-exclusive jurisdiction of the courts of England and Wales. Consumers can also use the European Commission's Online Dispute Resolution platform or an approved Alternative Dispute Resolution provider where applicable.
9. Changes to these terms
NoteGroves reserves the right to amend these terms and conditions. The version in force is published on this page at all times, together with the date of its most recent review.